Product & Pricing
Product Availability
All products listed on our website are subject to availability. Our inventory is updated regularly, and we strive to provide the most accurate and current information regarding the availability of our products. However, as our team operates during standard office hours, there may be a slight delay between when an order is placed and when it is processed. If the availability of a product changes during this time, we will notify you as soon as possible and issue a full refund for the unavailable item.
Pricing
All prices displayed on our website are inclusive of VAT where applicable, at the current rate. Prices for products are subject to change at any time without prior notice.
While we aim to ensure that all prices displayed on our website are accurate and up-to-date, occasional errors may occur due to technical issues, data entry inaccuracies, or website glitches. These errors are unintentional, and we apologise for any inconvenience caused.
If a pricing error is identified for an item you have ordered, we will contact you promptly to inform you of the correct price. You will then have the option to:
- Reconfirm your order at the correct price.
- Cancel your order and receive a full refund for the affected item(s).
Please note that we reserve the right to suspend or cancel any order affected by pricing errors.
For further assistance, please contact us at hello@chokojewellery.com. We’re here to help!